Ordering
Information
Prices
Shipping
Operational Guarantee
Warranty
Service
Addresses
Privacy statement
Prices
All prices are in US dollars. Canadian customers will be billed the equivalent amount in Canadian dollars according to the current exchange rate on the day the order is processed.
Canadian customers: GST/HST extra.
Shipping
- All US orders are shipped FOB Niagara Falls, NY.
- We always attempt to ship using the most economical service.
- Shipping rates for online orders
Operational Guarantee
- We offer a satisfaction guarantee with all the tools we sell. If the tool does not work as well as we said it would for your application, we will first analyze the problem, exchange it for another machine or model, or finally accept a return within 30 days. (The goods must be freight pre-paid, insured, in resalable condition with original box)
Warranty
- Our power tools, drill guides and drill bits are guaranteed for one year against mechanical defects. Our hand tools are guaranteed for lifetime against mechanical defects. We will attempt to repair, send spare parts or other. Due to the vast distances involved we expect reasonable co-operation in handling the repair transaction. If return to us is required, we expect goods to be freight pre-paid, insured. We will pay the cost of returning the repaired goods back to you.
Service
- Along with Chain Sharpening, if there is ever a need, we service and repair all our tools in-house and have replacement parts in stock.
US Address: Timber Tools |
|
Canadian Address: Timber Tools |
Toll
Free: 1-800-350-8176
Email
